Shipping policy
Orders are processed as quickly as possible after payment is received. Processing times may vary depending on the product, production schedule, order volume, availability and fulfillment needs.
Because some items may be made, printed or prepared after an order is placed, processing time is separate from shipping time. Shipping time begins once the order has been handed over to the shipping carrier.
All shipping and delivery times shown at checkout are estimates only and are not guaranteed. Delays may happen due to carrier issues, weather, holidays, incorrect addresses, high order volume, production delays or other circumstances outside of our control.
Customers are responsible for entering the correct shipping address at checkout. We are not responsible for orders shipped to an incorrect, incomplete or outdated address provided by the customer. If an order is returned due to an address issue, the customer may be responsible for additional shipping costs.
Once an order has been shipped, Ghetto Gardeners is not responsible for carrier delays, lost packages, stolen packages or packages marked as delivered. If tracking shows that your package was delivered but you did not receive it, please contact the shipping carrier directly for assistance.
Shipping costs are non-refundable unless we determine that an error was made on our end.
If your order arrives damaged, defective or incorrect, please contact us within 7 days of delivery at ghettogardeners209@gmail.com with your order number and clear photos of the item and packaging so we can review the issue.
By placing an order, you agree to this Shipping Policy.